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At Auost, we believe that successful au pair experiences start with clear communication and reliable support. ​ Our mission is simple; to make au pair matching easy, safe, and rewarding for both families and au pairs. We combine intelligent matching technology with personal, human support to ensure every connection leads to a meaningful cultural exchange experience. By guiding both sides every step of the way, we help create relationships that are respectful, supportive, and truly enriching.

  • 📧 Email Support: knowit@auost.de
    Reach out anytime. Our team aim to reply within 48 hours on business days.
     
  • 💬 Live Chat
    Use the chat widget on our website for quick questions or technical support.​
     
  • 🤝 Partnerships & Media: partners@auost.de
    For collaborations, press inquiries, or business opportunities.
     

At Auost, we believe in more than just introductions, we build lasting global connections. Our platform helps families and au pairs understand each other’s values, routines, and expectations from the start, creating stronger, safer, and more compatible matches. 

What can we help you with today?

Get in touch and let us know how we can help.

Consultation Services

Our experienced consultants are here to provide guidance and support on a wide range of topics including aupair-visa, cultural exchange, language learning, translations and more. Reach out to us for expert consultation services tailored to your specific needs and preferences.

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Technical Questions

For technical inquiries regarding API integration, system compatibility, please reach out to our technical support team. Our team of experts are ready to assist you with any questions or issues you may have. We aim to provide seamless technical support to ensure a smooth experience for all our users.

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General Questions

For general inquiries about Auost, please feel free to contact us via chat, phone or E-Mail. Our dedicated team is here to assist you with any questions you may have about our services, the matching process, online training programs, or any our platform. We look forward to assisting you with your queries.

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Ready for the Au Pair Program?

Are you a family looking for reliable childcare or an au pair searching for a trusted host family,
Auost helps you find the ideal match quickly and safely.